Kitchen Mixer Help

KitchenAid KHM3 Classic Hand Mixer Product KHM3 Classic Key FeaturesMixer Type HandSpeed Settings 3 Speeds Warran...

It’s the best! - KitchenAid KHM3 Classic Hand Mixer My old hand mixer died on Christmas Eve, 1997, when I tried to blend nuts into cream cheese fudge. The little moto...

For years I trusted the Kitchen Aid name. This has been the only Kitchen Aid product that really disappointed me. It was given to me as a gift 5-10 years ago. After a few years of normal, household (not industrial) use — maybe once or twice a month, one of the beaters kept falling out and wouldn’t stay in. I hobbled by using one beater for a while. Finally, I got fed up and emailed the company’s customer service, hoping for some redress. Yes, it was past its warranty, but I at least hoped they could tell me if this had happened with other mixers like it and tell me what needed fixing, what part I needed to buy to fix it, and/or where or how I could get it fixed.

Instead they sent a terse message that essentially said they’d sell me a new one for about the same price that I could buy a new one at the store.

This was *not* the sort of “customer service” I expected from Kitchen Aid. It was just, essentially, an ad; and it has soured me on their other products now.

That saddens me because I grew up with their products and my family always thought of the Kitchen Aid name as the Cadillac of kitchen appliances. No more.

Now I use a late 1950s era Dormeyer Princess stand mixer that I inherited from my late aunt. It works like a champ, and ITS BEATERS DON’T FALL OUT.

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Mixed Review - KitchenAid KHM3 Classic Hand Mixer

Better than the Stand Mixer for Most Cooking - KitchenAid KHM3 Classic Hand Mixer