Kitchen Mixer Help

KitchenAid 275 Watts (32685) Stand Mixer Product 32685 Key FeaturesMixer Type StandSpeed Settings 10 Speeds Other Featu...

Sunbeam has wonderful Customer Service, but not product - Sunbeam 275 Watts 2366 MixMaster Series Hand/Stand Mixer I am currently waiting for the delivery of my 4th Sunbeam Mixmaster. My first, purchased about 10 years ago. It wo...

I bought this mixer last summer when my beloved 30 year old Oster Kitchen Center began to stink of ozone every time I used it. I knew the motor was going on it, much to my dismay as I used it for everything.

I couldn’t find anyone who could tell me if the KitchenAid was suitable before I bought it. I wanted something that, like my old Oster, could do everything on one base. I have a very small kitchen with little storage, but I cook from scratch, bake my own bread and can soup, tomato sauce and apple sauce every year. So I need one machine that can do it all, so I don’t have to find storage for a half dozen machines. Although I checked at a number of stores, none of the salespeople who had the KitchenAid actually used it. I hesitantly bought this bottom of the line model as KitchenAid has such a good reputation and I didn’t need a lot of bells and whistles.

What I found with experience is that this model has plenty of power for everything I have asked of it, but the bowl isn’t big enough. What I have asked of it so far is weekly to twice weekly baking of two loaves of bread (the dough climbs out of the bowl repeatedly as it kneads), weekly baking of waffles, canning all summer (mostly pureeing tomatoes, celery and onions with the food grinder/juicer).

Unfortunately, after four months of use, the on/off speed selector switch broke and it now runs on top speed no matter what the actual speed setting is. The switch has always worked hard and I suspect that this top-heavy machine may have been tipped over on the switch at the factory. However, my experience with customer service has so far been quite positive. I did have to find my check number and go back to the store where I bought the mixer to get a replacement receipt. Once I got the receipt and faxed it in to KitchenAid, they were quite happy to replace the mixer. Since I wasn’t happy with the mixer, they allowed me to pay the difference and replace it with the Artisan. The customer service rep was cheerful, polite and easy to deal with. I am still waiting on the replacement mixer, but it has only been a few days.

What I love about this machine is its ease of cleaning and set up. The casing has no corners or edges for dirt to hide and is shiny and easy to wipe. Unlike my old Oster, there is no place for dough to work up into the beaters. The beaters themselves are easy to wash and make short work of whatever you are mixing.

What I don’t love about it is the small bowl. I also don’t like the way the power of the machine will sometimes lock the bowl so tightly to the base that I have trouble getting it off. Another issue is the small capacity of the juicer. There is an optional tray to increase its capacity, but it leaks tomato juice all over the place and it doesn’t improve the capacity of the tube that feeds the auger. It can make a long day of canning longer and adds to the cleanup as well.

Update:

My replacement mixer arrived 12/15, two weeks after the original failed. I thought that was pretty good, considering its the middle of the Christmas shipping rush. Customer service was uniformly pleasant, polite and helpful, no matter who I dealt with. When I get a chance, I will review the new Artisan. So far, its performing well after three days of heavy use, churning out Moravian Sugar Cakes.

Durable, Least Repaired and Stylish, too. - KitchenAid 250 Watts K45SS Classic Stand Mixer A few years ago, I was the manager of a retail sales and service center. Kitchen Aid was one of the brands that w...

Not My Cup of Tea - Sunbeam 450 Watts Heritage 2346 / 2347 / 2348 / 2349 Stand Mixer I was given this mixer as an anniversary gift. The mixer dose a very good job of mixing, the speeds are very...

Trouble in paradise - KitchenAid 300 Watts KSM90 Ultra Power Series Stand Mixer I love to cook and I always wanted a great mixer so I purchased my Kitchen Aid (White) about 7 years ago. I bought...

Great, if it will last forever - Jenn-Air 400 Watts Attrezzi JSM900 Stand Mixer I bought one of these.. beautiful design! The etched glass bowl is very attractive, you almost want to serve some...

Powerful mixer, absolutely no service - DeLonghi DSM7 Stand Mixer I received my DSM7 through a website. When it arrived, I was ecstatic... I had previously researched it and had re...

Super Mixer - KitchenAid 325 Watts Artisan KSM150PS Stand Mixer This mixer has bailed me out more times then I can count, I have a small catering business making custom cakes and...

Cuisinart 220 Watts CHM7 Hand Mixer

Amazing Mixer - KitchenAid 300 Watts KSM90 Ultra Power Series Stand Mixer